TrackTime is a time-tracking service for professionals who bill by the hour. This policy explains what we collect, why, and what we never collect. The short version: we capture metadata, never content.
Using TrackTime Lite from the Play Store? Lite has a narrower set of permissions and no auto-detection. See the Lite privacy policy for the version that applies to that app.
TrackTime is operated by TripleDot LLC. References to “we,” “us,” or “TrackTime” in this policy refer to TripleDot LLC. Contact: [email protected].
To deliver TrackTime, we collect:
We use your data to provide the service: showing you your time entries, generating invoices, syncing across your devices, sending receipts and security notifications. We do not sell your data, and we do not use your data to train AI models.
We share data only with vendors required to run the service:
We do not share your data with advertisers or data brokers under any circumstances.
You can export every time entry, client, and invoice you've created. You can delete your account at any time, which removes your data from our active systems within 30 days. Backups are purged on a 90-day rolling cycle. To request export or deletion, use our contact form.
We use a single session cookie for authentication. We do not use third-party advertising or behavioral analytics cookies. Aggregate usage telemetry (page views, feature usage counts) is collected only to size capacity; no individual user is identified in those aggregates.
TrackTime is a professional product and is not directed at children under 16. We do not knowingly collect data from minors.
Our infrastructure is located in the United States. If you sign up from outside the US, your data is transferred to the US for processing. We rely on Standard Contractual Clauses where required by GDPR.
The TrackTime Android app requests the following permissions. Each one maps to a specific feature; we do not request a permission “just in case.”
READ_PHONE_STATE, READ_CALL_LOG) — detect that a call started/ended and read its duration and contact identifier, so we can suggest a draft time entry. We never record audio.READ_SMS) — count SMS messages sent/received per contact for time-entry suggestions. We never read message bodies.READ_CONTACTS, optional) — match captured phone numbers and email addresses to a client name you've saved. If you decline this, captures still work; they just show the raw number/address instead of the contact name.BIND_NOTIFICATION_LISTENER_SERVICE) — detect incoming emails (Gmail, Outlook) and incoming RCS messages via Google Messages. Replies to incoming RCS are sent via the notification quick-reply action and logged. We read only the sender identifier and originating app; we do not read message body content.BIND_ACCESSIBILITY_SERVICE) — detect outgoing sends in supported email apps (Gmail, Outlook). Outgoing email events are not exposed via the notification system on Android, so the Accessibility framework is the only API surface that allows the app to detect them. The service is scoped to send-button events; it does not read screen contents, capture keystrokes, or persist any data beyond the timestamp and originating app name.FOREGROUND_SERVICE) — keep the capture service alive while the app is in the background, with a persistent system notification visible to you at all times.REQUEST_IGNORE_BATTERY_OPTIMIZATIONS) — prevent Android Doze from killing the capture service. Without this, captures stop a few hours after the screen turns off.Before requesting any of the restricted permissions above (Accessibility, Notification Listener, SMS, Call Log), TrackTime shows an in-app disclosure explaining what the permission enables and what is and is not accessed. You may revoke any permission at any time from Android Settings; the app degrades gracefully and continues to function with reduced capture coverage.
We'll email all account holders at least 30 days before any material change to this policy. Non-material changes (clarifications, typo fixes) may be made without notice but are reflected in the “Last updated” date above.
Questions or requests: email [email protected] or send a note via our contact form.