← Help Center

Getting started

Getting started with TrackTime

Updated November 12, 2026

TrackTime has two halves. The Android app notices the calls, messages, and emails you exchange with clients and turns them into time entries. The web dashboard at tracktime.com is where you review those entries, manage clients, and send invoices. Both use the same account.

1. Create your account on the web

  1. Go to tracktime.com/auth/register and sign up with your email and a password.
  2. Open the verification email and click the link. Until you do, the dashboard will keep asking you to verify.
  3. Sign in. Every plan starts with a free trial, so there is nothing to pay yet.

Registration happens on the web only. The phone app has a Sign in screen but no sign-up form.

2. Install the app on your phone

There are two editions. TrackTime Full is the one that captures calls, texts, and emails automatically. It is installed directly from the dashboard, not from Google Play. TrackTime Lite is on Google Play and offers a manual timer and travel tracking only. If you are not sure, you want Full.

  1. In the dashboard, open Android App in the left menu.
  2. Follow the install steps on that page. Android will ask you once to allow installs from your browser. See Installing the Android app for the details and the certificate check.
  3. Open TrackTime on the phone and sign in with the same email and password.

3. Grant the permissions

After the first sign-in the Full app shows a Setup Permissions screen with ten items. Each one unlocks one kind of capture. Work through them in order; the hard ones are the two that Android labels as restricted. The full walkthrough is in Setting up the Android app.

4. Import your clients

TrackTime only records activity with people it recognises as clients. Nothing is captured for unknown numbers or addresses. The quickest way to build the list is the phone's Import Contacts screen, reached from the gear menu on the app dashboard. You can also add clients one by one on the web under Clients.

5. Make a call

Phone a client. When the call ends, a small popup appears with the client's name, the duration, a notes field, and a Billable switch. Tap Save, or Dismiss to keep the entry as it is. Within a minute the entry shows up in the web dashboard under Time Entries.

That is the whole loop. From here, see What TrackTime captures for the other activity types and Invoices when you are ready to bill.