What TrackTime captures, and what it never does
The Full app watches for activity with your clients and creates a time entry for each one. It records who, when, and how long. It never records what was said or written.
The one rule that governs everything
An event is only captured when the other party matches one of your clients by phone number or email address. Calls and messages with anyone else are ignored completely: no entry, no popup, nothing stored. This is why importing your contacts, or adding clients with their numbers and addresses, matters so much.
What is captured
- Phone calls, incoming and outgoing, over the regular cellular dialer. The entry carries the actual call duration and a note such as Outgoing call with Jane Doe (+1 555 0100) (12m 30s).
- SMS, incoming and sent. A text is logged as a one-minute entry by default, which you can change in the popup.
- RCS messages in Google Messages. Incoming RCS is detected from the notification; sent RCS is detected through the accessibility service.
- Email sent from Gmail or Outlook. The app measures the time from opening the compose screen to sending, then asks you to confirm the client.
- Incoming messages in WhatsApp, Signal, and Telegram, detected from their notifications.
- Travel, when you start a trip with Drive to Client. Duration and distance are recorded; the route is not sent to the server.
What is not captured
- Voice or video calls inside WhatsApp, Signal, Telegram, or any other app. Only cellular calls are detected.
- Email sent from apps other than Gmail and Outlook, or from a web browser.
- Messages you send in WhatsApp, Signal, or Telegram. Only incoming ones are detected in those apps.
- Anything with a number or address that is not on your client list.
- Email received. Only sent email is timed.
Metadata only
Entries store the client, the type, the start time, the duration, and an auto-generated note that names the contact and the app. They never store call audio, message text, email subjects, or email bodies. The popup that appears after a message may briefly show the first words of that message so you can tell which conversation it was. That preview lives in memory only while the popup is on screen and is never saved to the phone or sent to the server.
Conversations instead of single messages
If you open a client's conversation from a message notification and keep chatting, the app treats the whole exchange as one session rather than logging each message as a separate one-minute entry. The time you spent in the conversation is added to the entry, with a note like WhatsApp conversation 8m 20s; 6 messages exchanged. Very short peeks are ignored and a session is capped at 30 minutes.
Several clients, one number
If two clients share a phone number or address, for example a receptionist who works for two of your clients, the popup asks you to pick which one the entry belongs to.